CSIA Certified. Your Assurance of Exceptional Standards
Not all system integrators are created equal! ICS Healy-Ruff is one of a select group of integration firms to have earned Certified Member status from the Control System Integrator Association (www.controlsys.org).
The Control System Integrator Association (CSIA) was founded to help leading system integrators better serve their customers through the promotion of the best business and project management practices for the automation and IT domains.
In order to earn Certified status, firms must pass an independent, third-party audit based on criteria spelled out in CSIA's Best Practices and Benchmarks - the highest standard for firms committed to delivering the level of quality, performance, and long-term support their clients expect... and deserve.
Why Specify CSIA Certified?
Technology is an ever expanding portion of water and wastewater system operations and the technologies involved are becoming increasingly complex. This means the automation and systems integration elements are even more critical to your project's success.
A novice, poor quality or ill-equipped integrator can be disastrous for you. When you specify CSIA Certified, you are assured that your system integrator will have the experience, expertise, resources, financial stability and business acumen to bring in a succesful job and support you in the future.
Raising the BarÂ for Integration Services
What CSIA Certified Means to You
- Best Practices and Benchmarks. CSIA Certified firms adhere to the best practices in all aspects of business.This means they have in place the processes and procedures that foster honest contracts and fair risk allocation, proper billing, project management that focuses on adherence to schedule, and customer service that is measured. In short, your automation project experience will be the best it can possibly be, giving you confidence in your system's performance and peace of mind overall.
- Resources. Certified firms must demonstrate a volume of business with engineering content that assures the availability of adequate resources to take on the demands of water and wastewater projects.
- Experience. Firms must have several years of experience to qualify -assuring your project isn't some novice's training ground.
- Dedicated Technologists. Certified firms meet the challenges of rapidly changing technologies with proven technical management processes. This means your get the best, most current technical expertise available.
- Successful Business Ownership. Certified firms must show a record of profitable business operation, protecting you from integrators who may not be around to finish or support your project.They must also have in place proper insurance and business practices.
- Learning Oriented. Through their own internal, audited, quality improvement programs and through participation in the CSIA Executive Conference, Certified members demonstrate a commitment to advancing their businesses with better processes and new techniques - particularly in the areas of project management and business management.
- Stability. With practices geared toward attracting and retaining top talent and dedicated to assuring long-term survival, Certified members provide you with the consistency and stability you need for a successful project. They also have audited disaster recovery plans the demonstrate an ability to recover data and records, as well as maintain business operations.